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San Francisco, CA · Full time

We’re looking for a UX Researcher to help craft the future of our market-leading digital product suite. This is an amazing opportunity to work in a highly collaborative role and requires a creative thinker, a helpful mentor, a team player, and a skilled communicator - all rolled into one!

We’re a team of lifelong learners. We’re equal parts left and right brained. And we’re generally likeable. We won’t bore you with more adjectives. See for yourself.

We’re a global team with a philosophy of encouraging passionate people to be fun and creative. With offices in Melbourne, Oakland, and Berlin we benefit from bringing together the experiences and viewpoints of a wide range of talented people from around the world. We believe a diverse workplace is a healthy workplace.

• Flexible working hours and the opportunity to work from home
• Continual training and learning, conference attendance, and in-house mentoring opportunities
• Health and wellness programs like yoga, a running club, a fresh towel service and quiet spaces
• A fully stocked kitchen, with enough food to make delicious lunch every day, including an industrial-strength coffee machine, free snacks and weekly catered lunches
• An active social club, with events for you and your family
• Paid parental leave

• Passionate about user-centred design and accessibility.
• You have at least 2 years of experience working as a UX researcher.
• You have an excellent practical understanding of research methodologies and have strong documentation, communication and presentation skills with an ability to effectively input into design critiques.
• Ability to work on multiple, simultaneous projects of all sizes and complexity.
• Experience with user-centred design methodologies and integrating research in to agile workflows.
• Experience in planning and conducting a range of research methods including contextual enquiry, depth interviews, diary studies, remote usability testing, creating/facilitating workshops, and others as required.